Last Updated: December 10, 2024
At OLLA LMS, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
This Privacy Policy applies to OLLA LMS ("OLLA", "we", "us", or "our"), an online learning management system operated by Swinfy Technologies. This policy describes our practices regarding the collection, use, and disclosure of your personal information when you visit our website at olla.co.in and use our services.
By using OLLA LMS, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Platform.
We may receive information from third-party services such as:
We use the collected information for the following purposes:
We do not sell your personal information. We may share your information in the following circumstances:
We share data with trusted third-party service providers who assist us in operating the platform:
When you enroll in a course, the instructor or Knowledge Partner may receive:
We may disclose your information when required by law, court order, or government request, or when necessary to protect our rights, property, or safety.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.
We implement industry-standard security measures to protect your personal information:
SSL/TLS encryption for data in transit, AES-256 for data at rest
Role-based access, multi-factor authentication
24/7 security monitoring and intrusion detection
Regular encrypted backups with secure recovery procedures
Note: While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
You have the following rights regarding your personal data:
Request a copy of your personal data in a structured, commonly used format.
Update or correct inaccurate personal information through your account settings.
Request deletion of your account and personal data, subject to legal retention requirements.
Unsubscribe from marketing emails and manage notification preferences.
To exercise any of these rights, please contact us at privacy@olla.co.in. We will respond to your request within 30 days.
We retain your personal information for as long as necessary to:
After account deletion, we may retain anonymized data for analytics purposes. Certain information may be retained for legal compliance for up to 7 years.
OLLA LMS is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Users between 13-18 years of age must have parental or guardian consent to use the Platform. Parents or guardians may contact us to review, update, or delete their child's information.
Your information may be transferred to and processed in countries other than India where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
For significant changes, we will provide additional notice via email or platform notification.
If you have any questions about this Privacy Policy or our data practices, please contact us:
OLLA LMS (Swinfy Technologies)
Data Protection Officer
Email: privacy@olla.co.in
General Support: support@olla.co.in
Website: olla.co.in
Response Time: We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please indicate so in your email subject line.
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